(WINDSOR, ON) – Sometimes the smallest things can make a hotel successful. In the case of Windsor’s completely renovated and newly named Marriott TownePlace Suites, it turns out a couch cushion is just the thing.
During an exclusive tour by The Square, the hotel’s sales associate, Stephanie Middleton, said the cushion, with its pink relief of a balloon poodle, has already captured the hearts of many of the hotel guests. Compliments have been pouring into the front desk.
The reason, said Middleton, is that the cushion, “makes you feel more at home.”
Most of the guests will spend weeks, even months, in their rooms, so giving their lodging a home-comfort feel is important. Another popular aspect of the newly reopened hotel is the west-facing side. Guests, Middleton explained, are fascinated by the night time view of the Ambassador Bridge.
Middleton has been in the local hotel industry for 18 years, starting at the front desk and moving into sales. Currently, she and the hotel’s sales team have set up a sort of war room in what will later become the hotel’s meeting room. Their job is to fill all the rooms.
After a week at it, things are looking good.
Because of the longevity of their stays, Middleton has found the most popular accommodation in the building are the bedroom suites; one of three room choices. Others are studios with double queens or studios with single kings. All rooms have full kitchens with granite countertops and stainless steel appliances.
A section of the lobby area offers breakfast seating with complimentary hot breakfast options. Something that should appeal to regular travelers are the elfa closets with drawers and hanging space. Added amenities include a fitness room and an on-site launderette as well as barbeques on the main floor patio to allow guests to do their own cooking outside.
To ready the building for a quiet opening on November 21, the hotel owner, Sunray Group, conducted a complete top to bottom renovation of every one of the former Quality Inn’s 128 rooms.
TownePlace is a fast growing chain under the Marriott banner. Currently, somewhere in the developed world, a new one opens every six days. Oshawa-based Sunray is also fast-growing with 30 hotel properties in Ontario and Quebec and more on the way.
Sunray brands in Windsor include all of the Comfort Inns and the downtown Holiday Inn, which will soon be transformed into a Sheraton Four Points. Exterior renovations have already been completed.